Personal Banker IV

2 days ago


Los Angeles, United States Premier America Credit Union Full time
Job Title: Personal Banker IV

At Premier America Credit Union, we are seeking a highly skilled and experienced Personal Banker IV to join our team. As a key member of our branch operations, you will be responsible for providing exceptional member service, building strong relationships, and driving business growth.

Key Responsibilities:
  • Provide personalized service to members, identifying their needs and delivering tailored solutions.
  • Supervise and assist branch team members, ensuring optimal performance and adherence to policies and procedures.
  • Perform a variety of banking transactions, including deposits, withdrawals, transfers, and loan payments, with a high degree of accuracy.
  • Preserve member confidentiality and security of assigned cash and keys by complying with all applicable branch security procedures.
  • Complete and balance daily transactions, verifying totals to computer-generated balance sheets.
  • Perform complex senior-level services, such as opening accounts, processing loan applications, and handling member service requests.
  • Sales and operationally proficient, with a focus on needs-based selling and member relationship responsibilities.
  • Ensure member requests and questions are promptly resolved, handle member complaints, and maintain the Credit Union's quality reputation.
  • Assist in supervising branch operations, ensuring effective and efficient performance.
Requirements:
  • High school graduate or equivalent/College degree preferred.
  • Required 3 to 5 years banking experience.
  • Advanced understanding of credit union products and services.
  • Demonstrated track record of success meeting and/or exceeding established sales goals.
  • Outstanding member experience.
  • Cash handling experience.
  • Supervisory/management experience, preferred.
  • Advanced sales and lending experience.
  • Strong 'people' skills, comfortable multi-tasking, and ability to work independently and as a member of a team.
Perks:
  • Competitive pay.
  • Subsidized health care, including medical, dental, and vision.
  • FSA and HSA.
  • Company-paid life and A&D insurance.
  • Discounts on loans (must be a member).
  • Paid vacation, holiday, and sick time.
  • 401k retirement saving plan with a 6% safe harbor employer match.
  • Educational assistance program and more.
About Us:

Premier America Credit Union is one of the nation's largest credit unions, with over 100,000 members and more than $3 billion in assets. We exist to serve the needs of all members, providing financial services to those who live, work, worship, or attend school in Ventura and Los Angeles counties of California, and Harris County in Texas.

Credit unions, like Premier America, have a rich history of evolving from the idea that people working together can create better financial solutions, especially when members have a vested interest in their collective success.



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