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Dining Room Server

2 months ago

Grand Rapids, Michigan, United States Compass Group, North America Full time
Job Summary

We are seeking a highly skilled and customer-focused Dining Room Server to join our team at Compass Group, North America. As a key member of our food service team, you will be responsible for providing exceptional service to our guests, ensuring a memorable dining experience.

Key Responsibilities:
  • Promptly and warmly greet guests in the dining room, taking food and beverage orders in an efficient manner.
  • Deliver food and beverages promptly and professionally, maintaining safe food handling and sanitation standards.
  • Communicate directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
  • Exhibit exceptional communication skills and demonstrate ability to get along well with others, remaining flexible and patient when communicating with guests and staff.
  • Collect tickets and follow proper cash-handling procedures.
  • Promote a clean, safe, and neat environment for guests.
  • Maintain a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
  • Promptly address complaints or issues, relaying relevant information or complaints directly to supervisor.
  • Ensure that the dining room is properly set up prior to and after the service period, keeping the area clean and neat while meeting established sanitation standards.
  • Operate a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells, and coffee machines.
  • Work with staff of other departments to perform job duties during special events and functions.
Requirements:
  • Previous catering or fine dining experience is preferred but not required.
  • Ability to work in a fast-paced environment and maintain a high level of productivity.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Ability to maintain a clean and safe work environment.
What We Offer:

As a member of our team, you will have access to a range of benefits, including:

  • Competitive hourly rate.
  • Opportunities for career advancement and professional growth.
  • A supportive and inclusive work environment.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A 401(k) retirement plan with company match.