IT Field Technician

2 days ago


San Francisco, California, United States HP Development Company, L.P. Full time

Job Summary

The HP Development Company, L.P. is seeking an IT Field Technician to join our team. This role will be responsible for providing technical support to end-users and authorized service providers in the field.

Key Responsibilities

  • Provide technical support to customers in the field via phone, email, or in-person.
  • Install, configure, and troubleshoot hardware and software systems.
  • Maintain accurate records of customer interactions and issues resolved.
  • Collaborate with cross-functional teams to resolve complex technical issues.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 4-6 years of experience in technical support or a related field.
  • Strong problem-solving skills and ability to work independently.
  • Excellent communication and interpersonal skills.

Salary Range

$65,000 - $85,000 per year.



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