IT Field Technician
2 days ago
Job Summary
The HP Development Company, L.P. is seeking an IT Field Technician to join our team. This role will be responsible for providing technical support to end-users and authorized service providers in the field.
Key Responsibilities
- Provide technical support to customers in the field via phone, email, or in-person.
- Install, configure, and troubleshoot hardware and software systems.
- Maintain accurate records of customer interactions and issues resolved.
- Collaborate with cross-functional teams to resolve complex technical issues.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 4-6 years of experience in technical support or a related field.
- Strong problem-solving skills and ability to work independently.
- Excellent communication and interpersonal skills.
Salary Range
$65,000 - $85,000 per year.
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