Customer Service Specialist

3 weeks ago


Baton Rouge, Louisiana, United States Swagelok Louisiana Full time

**About the Role**

We are seeking an experienced Senior Customer Service Representative to join our team in Baton Rouge, LA.

This is a full-time position with regular hours from Monday to Friday, 7:30-4:30 PM. You will report directly to the Customer Service Manager and work in a small company environment with a friendly, family-type atmosphere.

The successful candidate will have a minimum of 4 years of customer service experience, preferably in the oil & gas/petrochemical industry. They should also be proficient in basic office software and have excellent communication skills.

Key Responsibilities:

  • Provide knowledgeable responses to customer inquiries and quote requests
  • Process customer orders from purchase order to fulfillment
  • Communicate effectively with internal and external customers, quality management, and other team members

Benefits:

  • Generous PTO program
  • Insurance (Medical, Dental, Vision, Life Insurance/AD&D, Long-term Disability)
  • 401(k) plan
  • 9 Paid Holidays
  • Quarterly Bonus Program
  • Associate Social Committee Events/Activities
  • Associate Recognition Programs

**Salary:** $60,000 - $80,000 per year, depending on experience.



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