Customer Service Specialist
3 weeks ago
**About the Role**
We are seeking an experienced Senior Customer Service Representative to join our team in Baton Rouge, LA.
This is a full-time position with regular hours from Monday to Friday, 7:30-4:30 PM. You will report directly to the Customer Service Manager and work in a small company environment with a friendly, family-type atmosphere.
The successful candidate will have a minimum of 4 years of customer service experience, preferably in the oil & gas/petrochemical industry. They should also be proficient in basic office software and have excellent communication skills.
Key Responsibilities:
- Provide knowledgeable responses to customer inquiries and quote requests
- Process customer orders from purchase order to fulfillment
- Communicate effectively with internal and external customers, quality management, and other team members
Benefits:
- Generous PTO program
- Insurance (Medical, Dental, Vision, Life Insurance/AD&D, Long-term Disability)
- 401(k) plan
- 9 Paid Holidays
- Quarterly Bonus Program
- Associate Social Committee Events/Activities
- Associate Recognition Programs
**Salary:** $60,000 - $80,000 per year, depending on experience.
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