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Hospitality Team Member
2 months ago
We are seeking a skilled and courteous Wait Staff/Server to join our team at Factory Mutual Insurance Company. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our guests, ensuring a memorable dining experience.
Responsibilities- Table Service: Welcome guests, take orders, and deliver courses promptly.
- Food and Beverage Service: Serve meals and drinks using proper serving techniques, ensuring accuracy and attention to detail.
- Customer Interaction: Handle difficult situations with professionalism and poise, providing excellent customer service.
- Team Collaboration: Work closely with colleagues to ensure seamless service and a positive dining experience.
- Education: High school diploma or equivalent.
- Experience: At least 2 years of prior wait staff experience preferred.
- Skills: Excellent verbal and communication skills, ability to handle difficult situations, and a personable, friendly demeanor.
- Competitive Compensation: $7.60 to $9.50 per hour + tips.
- Total Rewards Program: Eligible to participate in FM Global's comprehensive program, including an incentive plan, career development opportunities, flexible work, free meals, and employee discounts.
