State Farm Representative

3 weeks ago


Bloomington, Illinois, United States State Farm Insurance Full time
Office Representative Job Summary

We are seeking a detail-oriented and customer-focused Office Representative to join our team at State Farm Insurance. In this role, you will be responsible for handling incoming and outgoing phone calls, processing insurance policy changes, and maintaining accurate customer records.

Key Responsibilities:
  1. Provide exceptional customer service by answering inquiries and resolving issues related to insurance policies.
  2. Process insurance quotes and applications, ensuring accuracy and efficiency.
  3. Maintain accurate and organized customer files, adhering to company policies and procedures.
  4. Collaborate with team members to achieve office goals and promote cross-selling of insurance products and services.

Essential Skills and Qualifications:
  • Degree in Business Administration or related field.
  • 1-2 years of experience in customer service or a related field.
  • Excellent communication and problem-solving skills.

Compensation and Benefits:
  • Competitive salary: $50,000 - $70,000 per year.
  • Opportunities for professional growth and development.
  • A comprehensive benefits package, including health insurance and retirement plan.

About Our Company: State Farm Insurance is a leading provider of insurance and financial services. We are committed to providing our customers with exceptional service and support.

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