Hotel Security Officer
1 month ago
Job Details
Job Title: Hotel Security Officer
Location: Residence Inn Tucson Airport
Job Type: Full Time
Shift: Graveyard
About the Job:
Our hotel security team is responsible for maintaining a safe and secure environment for our guests and staff. As a Hotel Security Officer, you will be trained on front desk night audit procedures and will be expected to cover shifts as needed.
Responsibilities:
* Remain knowledgeable of hotel security policies, procedures, rules, and regulations
* Remain knowledgeable of emergency procedures, operation of alarm doors, fire alarms, and key orientation
* Patrol allocated areas of the hotel and property as directed and watch for suspicious, irregular, prohibited, or dangerous activities, situations, or persons
* Manage the collection, safeguarding, and redistribution of lost and found items
* Circulate among visitors, patrons, and employees to preserve order and protect property
* Answer alarms and investigate
* Investigate disturbances by addressing the violator and the complainant
* Take action to resolve the disturbance in the best interest of the hotel
* Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain the security of premises
* Warn violators of rules infractions and expel persons who pose danger to the hotel's well-being, using force when necessary
* Follow up with warned and expelled persons to ensure their compliance
* Call police, fire department, or ambulance in cases of a medical emergency, or any dangerous or threatening condition
* Take initiative to notify or warn guests and hotel staff of dangerous conditions or areas on the hotel's property
* Take the initiative to advise guests or staff of emergency situations or the need to abandon facilities
* Follow up with persons in danger to ensure their safety
* Write reports of daily activities and irregularities
* Adhere to strict confidentiality of all information
* Work as a team with other security officers, staff, and departments for the well-being of the hotel and guests
* Maintain logs and/or records of activity during the scheduled shifts
* Inspect and adjust security systems, equipment, and machinery to ensure operational use and to detect evidence of tampering
* Knowledge and use of radio procedures, zone orientations, and telephone
* Provide assistance and/or information to guests and others when necessary
* Provide a professional image at all times through appearance and dress
* Follow company policies and procedures
Requirements:
* High school diploma or equivalent
* Ability to work a variety of shifts, including nights, weekends, and holidays
* Ability to work in a fast-paced environment
* Ability to maintain confidentiality
* Ability to work as part of a team
What We Offer:
* Competitive salary
* Benefits package
* Opportunities for advancement
If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity
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