Customer Service Representative
2 weeks ago
Dairy Queen Job Description
**Welcome Fans to the Dairy Queen Brand**
As a Front Counter Crew Member at Dairy Queen, you'll be the face of our brand, providing exceptional customer service to fans of all ages. Your enthusiasm and warm smile will make every guest feel welcome and valued.
**Assisting Fans with Menu Navigation**
You'll be responsible for helping fans navigate our menu, answering questions about ingredients and products, and making recommendations to ensure they have an enjoyable dining experience.
**Delivering Fan-First Service**
Our goal is to exceed fan expectations and deliver timely and quality service. You'll strive to solve any concerns that may arise and embody our service recovery standard.
**Key Responsibilities:**
• Greet and welcome fans to the Dairy Queen brand
• Assist fans with menu navigation and product ingredient questions
• Strive to exceed fan expectations and deliver fan-first service
• Calmly solve fan concerns and embrace Dairy Queen's service recovery standard
**What We Offer:**
• Competitive compensation and benefits package
• Opportunities for career growth and development
• A fun and dynamic work environment
**If you're passionate about delivering exceptional customer service and working in a fast-paced environment, we encourage you to apply for this exciting opportunity to join our team at Dairy Queen.
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