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Store Operations Manager

2 months ago

Twin Falls, Idaho, United States Dollar Loan Center Full time

Job Title: Store Operations Manager

Job Summary:

Dollar Loan Center is seeking a highly motivated and experienced Store Operations Manager to join our team. As a Store Operations Manager, you will be responsible for overseeing the day-to-day operations of our retail store, ensuring excellent customer service, and meeting sales and collection targets.

Key Responsibilities:

  • Store Operations: Manage the efficient day-to-day operations of the store, including staff supervision, customer service, and sales.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries, and resolving issues in a professional and courteous manner.
  • Loan Processing: Analyze loan applications, verify information, and process loans within 15 minutes of receipt.
  • Sales and Collections: Meet sales and collection targets, reminding customers of credit limits, and presenting options for credit limit increases.
  • Technical Skills: Accurately count money, make change, and enter information into the computer system.

Requirements:

  • Education: High school diploma or equivalent.
  • Experience: Minimum two years of customer service experience, preferably in lending, cash handling, and collections.
  • Skills: Excellent communication skills, computer literacy, and ability to work in a fast-paced environment.

What We Offer:

  • Competitive Salary: A competitive salary and bonus structure.
  • Benefits: Comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.

How to Apply:

If you are a motivated and experienced professional looking for a challenging role in a dynamic company, please submit your application, including your resume and cover letter, to [insert contact information].