Customer Service Representative

2 weeks ago


Chicago, Illinois, United States Lineage Logistics Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Lineage Logistics. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.

Key Responsibilities
  • Process customer orders and track product availability in a timely manner
  • Handle customer inquiries and resolve issues efficiently
  • Verify invoices and accounts accurately
  • Develop and maintain customer relationships in a professional manner
  • Generate customer reports as requested
  • Coordinate product availability and schedule with the warehouse team
  • Partner with Operations to research inventory discrepancies
Requirements
  • High School diploma or equivalent required
  • Excellent verbal and written communication skills
  • Excellent organizational skills and ability to multitask
  • Proficient computer skills, including Microsoft Office Suite
  • Ability to lift up to 20 lbs.
About Lineage Logistics

At Lineage Logistics, we are committed to transforming the food supply chain to eliminate waste and help feed the world. Our team members are passionate about making a positive impact every day. We offer a safe, stable, and reliable work environment, competitive pay, excellent benefits, and opportunities for growth and development.



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