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API Quality Assurance Specialist

2 months ago

Charleston, West Virginia, United States Ampcus Full time
Role and Responsibilities

· Reporting to the Head of Cloud/API Enablement, the API Quality Assurance Specialist will be instrumental in fostering innovation and growth within the Banking Solutions sector. This position offers the chance to significantly influence the company's digital transformation journey, spearhead customer-focused innovation and automation, and establish the organization as a frontrunner in the competitive digital banking arena. The API Quality Assurance Specialist will be tasked with the following:

· Direct the planning, design, and execution of thorough quality assurance strategies and testing methodologies specifically tailored for APIs across various frameworks (such as Spring, Node, etc.).

· Create detailed test plans, test cases, and test scenarios for functional, non-functional, regression, and performance testing of APIs, ensuring comprehensive coverage of requirements and user scenarios.

· Design, implement, and sustain automated testing frameworks and scripts utilizing tools like Selenium, TestRail, or similar, to enhance regression testing and ensure repeatability of tests.

· Integrate automated tests into CI/CD pipelines using tools like Jenkins, GitLab CI/CD, or Azure DevOps, collaborating with DevOps teams to ensure that automated testing is incorporated into the development workflow.

· Remain informed about the latest testing tools, technologies, and best practices, evaluating their relevance to improve testing efficiency, coverage, and accuracy for APIs.

· Conduct performance testing, load testing, and scalability testing of APIs to identify bottlenecks, optimize application performance, and ensure a seamless user experience under various usage scenarios.

· Work with security teams to implement and conduct API security testing, including vulnerability assessments, penetration testing, and compliance checks to adhere to industry standards and regulatory requirements.

· Identify, prioritize, and monitor defects using bug tracking systems (e.g., Jira, Bugzilla) and collaborate with development teams to ensure timely resolution and validation of fixes.

· Assess API usability, accessibility, and design elements through usability testing, A/B testing, and user feedback analysis to enhance overall application quality and user satisfaction.

· Document test plans, test cases, test results, and testing metrics, generating comprehensive test reports and dashboards for stakeholders, highlighting quality insights, risks, and recommendations.

· Collaborate effectively with cross-functional teams, including developers, product managers, designers, and QA teams, communicating testing progress, issues, and recommendations clearly and concisely.

Professional Qualifications

· Proficient in developing test plans, test cases, and test scenarios for APIs.

· Experience in functional testing, regression testing, usability testing, performance testing, and security testing of APIs.

· Familiarity with API testing frameworks and tools such as TestRail, Selenium, etc.

· Strong hands-on experience in creating and maintaining automated test scripts for APIs using relevant tools and frameworks.

· Knowledge of scripting languages such as Python, Java, or JavaScript for automation tasks and test script development.

· Experience integrating automated tests into CI/CD pipelines and collaborating with DevOps teams.

· Understanding of API application development frameworks, architectures, and technologies to effectively design and execute testing strategies.

· Ability to analyze logs, debug issues, and troubleshoot API performance, compatibility, and functionality issues.

· Strong knowledge of QA methodologies, processes, and best practices, including agile testing methodologies (e.g., Scrum, Kanban).

· Experience in creating and maintaining test documentation, defect tracking, and reporting using tools like Jira, Bugzilla, TestRail, or similar.

· Effective communication skills to collaborate with cross-functional teams, including developers, product managers, designers, and QA teams.

· Ability to articulate testing progress, findings, and recommendations to stakeholders, contributing to discussions on quality-related decisions.

· Strong analytical skills to identify test scenarios, prioritize testing efforts, and analyze test results to identify defects and areas for improvement.

· Proven ability to troubleshoot complex issues, perform root cause analysis, and work collaboratively with teams to resolve technical challenges.

Personal Characteristics

· Demonstrates judgment and flexibility; considers issues and develops solutions that thoughtfully take the broader context into account, positively managing shifting demands for time, priorities, and rapid changes in environments.

· Takes an ownership approach to engineering and product outcomes.

· Action-oriented self-starter who can set strategy and drive execution with a proactive approach.

· Excellent interpersonal communication, negotiation, and influencing skills to work effectively with all stakeholders (internal & external), making informed decisions.

· Commitment to excellence, both personally and professionally, demonstrated by intellectual curiosity, a record of accomplishment, and a reputation for strong attention to detail and implementation of best practices with a focus on continuous improvement.

· Ability to quickly establish strong credibility with employees, business partners, and external resources.

· Embodies and promotes the firm's values and culture towards colleagues, clients, and communities:

· Win as one team

· Lead with integrity