Clinical Operations Coordinator

5 days ago


Oakland, California, United States Roots Community Health Center Full time
Job Summary

We are seeking a highly skilled Clinical Operations Coordinator to join our team at Roots Community Health Center. This is a full-time position that requires strong organizational and communication skills.

The successful candidate will be responsible for managing AMD schedules, checking in and out members, and providing exceptional customer service to patients. They will also assist with the registration of new members in our electronic health record system and provide training to others on referral workflows.

Key Responsibilities
  • Utilize de-escalation techniques when interacting with clients and guests
  • Maintain a clean and safe reception area
  • Process referrals from start to finish
  • Identify ways to improve patient experience and delivery of care
  • Train others on referral workflows
Requirements
  • Bachelor's degree or equivalent work experience
  • 2+ years front office medical experience required
  • Familiarity with Alameda County Healthcare system required
  • Cultural competency and ability to work effectively across diverse populations
  • Strong communication and interpersonal skills
Benefits

Roots Community Health Center offers a competitive salary range of $60,000 - $70,000 per year, depending on experience. We are an equal employment opportunity employer and value diversity, equity, and inclusion.



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