Patient Access Specialist

4 days ago


Albuquerque, New Mexico, United States Presbyterian Healthcare Services Full time
Job Overview:

Patient Access Advocate - Front Office at Presbyterian Healthcare Services offers a unique opportunity to break free from routine work and be part of an innovative healthcare path. This role involves welcoming visitors, checking in patients, and taking payments while ensuring accuracy in paperwork and patient files. Excellent communication skills are required to manage conflict and provide top-notch customer service.

This position requires a high school graduate or equivalent with at least six months of healthcare experience or background in customer service. Multitasking skills, insurance verification knowledge, and ability to prioritize tasks are essential. A skilled communicator who can navigate medical language and billing codes is preferred. The salary for this role is approximately $42,000 per year, based on industry standards and location.

Key Responsibilities:
  • Welcome all visitors and check in patients
  • Verify insurance and take payments
  • Maintain accurate patient files and paperwork
  • Manage multiple phone lines and direct calls to the right department
  • Create a positive atmosphere that promotes return customers


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