Patient Access Services Representative

3 days ago


Albuquerque, New Mexico, United States University of New Mexico - Hospitals Full time
About the Job

We are seeking a detail-oriented Patient Access Services Representative to join our team at the University of New Mexico - Hospitals. In this role, you will be responsible for coordinating patient access services, verifying insurance coverage eligibility, and managing patient financial information.

Job Description

As a Patient Access Services Representative, you will:

  • Interview patients and/or families to obtain demographic and financial information;
  • Verify insurance coverage eligibility and benefits;
  • Assist with navigation of financial options, including UNMH or other UNM Health Systems financial assistance programs;
  • Coordinate patient appointments and schedule follow-up appointments as needed;
Key Responsibilities
  • Perform data entry and research using various hospital system programs;
  • Verify and update patient information in electronic medical records systems;
  • Provide excellent customer service to patients, families, and healthcare providers.
Requirements

To be considered for this role, you must have:

  • A minimum of 2 years directly related experience;
  • A High School diploma or equivalent;
  • Bilingual English/Keres, Tewa, Tiwa, Towa, Zuni, or Navajo skills are a plus.
Salary and Benefits

The estimated salary range for this position is $50,000-$70,000 per year, depending on experience. We offer a comprehensive benefits package, including medical, dental, vision, and retirement savings plans.



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