Customer Relations Specialist

5 days ago


Vine Grove, Kentucky, United States Jarrod Swift - State Farm Agent Full time
ROLE SUMMARY

As a Customer Relations Representative with Jarrod Swift - State Farm Agent, you will play a vital role in generating exceptional client experiences that drive the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit for this role.

KEY RESPONSIBILITIES
  • Establish and maintain strong customer relationships through regular follow-ups and communication.
  • Provide prompt, accurate, and friendly customer service, addressing inquiries and concerns related to insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Utilize a customer-focused, needs-based review process to educate clients about insurance options and promote the development of our business.
  • Employ exemplary communication skills to efficiently meet customer needs while promoting the growth of our agency.
QUALIFICATIONS
  • Dedication to delivering exceptional customer service.
  • Ability to effectively relate to customers, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members.
  • Proactive problem-solving skills to address customer concerns and issues.
BENEFITS
  • Competitive hourly pay plus commission/bonus opportunities.
  • Potential for growth and advancement within the agency.
  • Paid time off (vacation and personal/sick days).
  • Valuable career-building experience and opportunities for professional development.

We're a dynamic and growing insurance and financial services office passionate about making a positive impact in our community. Our team is comprised of results-driven individuals who are committed to excellence and personal achievement. If you're self-motivated, possess an entrepreneurial spirit, and have a desire to win and achieve results, we encourage you to consider joining our team.

About Our Agency

  • We help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
  • We provide insurance and financial services, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, and Health Insurance.
  • Our office is located in Radcliff, KY.


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