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Customer Service Representative

2 months ago

Somersworth, New Hampshire, United States Charlie Burnham Energy Service, Inc. Full time

**About Us**

At Charlie Burnham Energy Service, Inc., we are a leading provider of energy solutions in Northern New England. Our commitment to excellence, integrity, and caring has earned us a reputation as a trusted partner for our customers.

**Job Summary**

We are seeking a highly skilled Customer Service Representative to join our dynamic team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through outstanding service, expertise, and empathy.

**Key Responsibilities**

  • Provide top-notch customer service by showcasing expertise, fostering trust, and growing customer satisfaction
  • Communicate effectively with customers, understanding their needs and concerns
  • Work in a fast-paced environment, adapting to changes and learning new skills quickly
  • Be open to feedback and coaching to support performance and development
  • Utilize computer and multi-tasking skills to manage multiple customer interactions
  • Be flexible to work Saturdays during the heating season

**What We Offer**

  • Highly competitive compensation and industry-leading benefits
  • Paid weekly
  • Health insurance with premiums as low as $0 for full-time employees
  • Dental and vision insurance
  • Company-provided life insurance, short-term and long-term disability
  • 401(k) plan with company match
  • Paid time off and paid holidays
  • Tuition assistance for employees and scholarships for employees' children
  • Discounts on our products and services
  • Opportunities for growth and development throughout our footprint