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Assistant Manager
2 months ago
At Damco Spain SL, we foster a culture rooted in transparency and integrity, which enables us to build lasting trust with both our clients and our workforce.
If you aspire to be part of a supportive community, this is the ideal environment for you.
Damco Spain SL specializes in comprehensive warehousing and distribution logistics, leveraging our strategic network of storage facilities.
Our facilities are equipped to receive, store, process, and dispatch cargo, allowing us to enhance flexibility and resilience within the supply chain.
Our integrated solutions prepare us for supply chain challenges, enabling us to optimize distribution and meet lead times and objectives, even in unforeseen circumstances.
With extensive experience, strong connections, and profound expertise across various sectors, industries, and transportation modes, we are a reliable partner for process excellence that saves time and resources.
Key Responsibilities:
- Cultivates and maintains relationships with suppliers, retail locations, and independent contractors.
- Ensures resolution of shipping discrepancies, damaged merchandise, and in-home damage claims.
- Utilizes GPS technology for truck dispatching.
- Supervises in-home delivery operations for clients.
- Prepares monthly operational reports, including statistics and customer service metrics.
- Manages Customer Service Representatives and Routing personnel.
- Attendance and punctuality are critical components of this role.
- Directly oversees hourly on-site staff handling daily operations in data entry, customer service, order processing, and delivery.
- Executes supervisory responsibilities in alignment with organizational policies and applicable regulations.
Responsibilities also encompass employee training; planning, assigning, and directing tasks; recognizing and guiding team members; addressing grievances and resolving issues.
Skills & Competencies:
- Flexible work schedule.
- Self-motivated with the ability to work independently.
- Excellent attendance record.
- Positive demeanor and ability to collaborate effectively.
- Strong communication abilities.
- Exceptional customer service skills.
Education & Experience:
- Bachelor’s degree preferred.
- Over 5 years of experience in logistics, supply chain, or a related field.
- Strong problem-solving capabilities.
- Effective time management skills.
- Experience in a manufacturing setting.
- Previous supervisory experience, including conducting performance evaluations of direct reports.
Physical Requirements:
- This position is primarily clerical and administrative within a professional office environment. The employee frequently engages in sitting, standing, walking, using hands, stooping, bending, and reaching. Extensive use of a phone and computer is required. Remote work may be necessary at times.
Company Benefits:
- Medical coverage.
- Dental coverage.
- Vision coverage.
- 401k with company matching.
- Employee Assistance Program.
- Paid Time Off.
- Flexible work schedules (when feasible).
- Additional benefits.
All candidates must be authorized to work for any employer in the U.S. Damco is dedicated to fostering a diverse and inclusive workplace, embracing various perspectives and styles of thinking.
Damco is an equal opportunity employer and welcomes applicants without regard to race, color, gender, age, religion, national origin, marital status, sexual orientation, disability, veteran status, or any other characteristic protected by applicable law.
We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.#J-18808-Ljbffr