Unit Secretary

3 weeks ago

West Nyack, New York, United States Optum Full time

Opportunities with Optum in the healthcare industry are available for a detail-oriented and patient-focused Unit Secretary. The successful candidate will be responsible for completing various processes and protocols, working collaboratively with healthcare professionals to support the organization's vision and mission. This role requires excellent customer service skills and the ability to adhere to Lean processes.

Key Responsibilities:

  • Collecting and documenting patient data to complete forms and schedule appointments
  • Communicating effectively with patients, caregivers, and healthcare providers to ensure seamless care
  • Using technology to fax and scan documents, and maintaining accurate records
  • Providing administrative support to the healthcare team to meet financial, clinical, and service goals

What We Offer:

  • A competitive hourly rate of $16.00 to $28.27 per hour, based on experience and qualifications
  • A comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) savings plan
  • Opportunities for professional growth and development, including education reimbursement and employee discounts

Requirements:

  • High school diploma or equivalent required; 1+ year of customer service experience in a healthcare setting preferred
  • Intermediate level of computer proficiency, including Microsoft Outlook and Teams

Preferred Qualifications:

  • Experience working with electronic health records
  • Ability to learn and apply job functions, and minimal medical terminology knowledge

Soft Skills:

  • Ability to work independently and as part of a team, with good judgment and accountability
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
  • Excellent verbal and written communication skills, with the ability to convey information clearly and concisely

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