Senior Site Reliability Engineer

3 weeks ago

Atlanta, Georgia, United States Boomi Inc Full time

About Boomi and What Makes Us Special

We're a fast-growing company that's changing the world by connecting everyone to everything, anywhere.

Our award-winning, intelligent integration and automation platform helps organizations power the future of business.

At Boomi, you'll work with world-class people and industry-leading technology.

We're looking for trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big.

As a Senior Site Reliability Engineer, you'll be responsible for developing sophisticated systems and software based on the customer's business goals, needs, and general business environment.

You'll work with product management, other engineering teams, customer success, and support on developing cutting-edge new product features and enhancements across various areas of Boomi offerings.

Key Responsibilities:

  • Be an active member of an Agile team, collaboratively realizing features through the software development lifecycle.
  • Design, build, and maintain infrastructure as code that enables provisioning and maintenance of Boomi's infrastructure.
  • Participate actively in detecting, remediating, and reporting on Production incidents, ensuring the SLAs/SLOs are defined and met.
  • Participate in an on-call rotation to ensure coverage for planned/unplanned events.
  • Engage with other Engineering organizations to implement processes, identify improvements, and drive consistent results.
  • Work with your SRE and other engineering counterparts for building more scalable, resilient, and reliable systems.
  • Collaborate with Engineering organizations to build and automate tooling.
  • Implement best practices on Observability and build monitoring that alerts on symptoms rather than on outages.
  • Improve operational processes (such as deployments and upgrades) to make them as simple as possible.
  • Plan the growth of Boomi's infrastructure.
  • Work independently with a minimal level of guidance from technical leadership.
  • Mentor other Boomi engineers, including design collaboration and code reviews.

Requirements:

  • Possess a strong passion for SRE, DevOps, Automation, and infrastructure platforms.
  • Expert in developing Ansible playbooks and automation for Infrastructure as code using CloudFormation templates.
  • A grasp of Cloud Native concepts, containerization best practices, and security awareness in Cloud will be a strong plus.
  • Expert in defining, measuring, and improving Reliability Metrics.
  • Strong understanding in implementing observability practices (Monitoring, Logging, Distributed Tracing etc.) preferably using Splunk and New Relic.
  • Strong understanding and working experience with AWS/Azure.
  • Ability to design and implement APIs for use by internal teams.
  • Strong understanding of CI/CD workflows.
  • Experience with agile collaboration tools, such as JIRA and Confluence.
  • Experience with Web Services technologies including REST, SOAP, and WSDL.

Desired Experience:

  • 7+ years experience in the software engineering industry, with experience supporting large-scale SaaS and Cloud-based software solutions in production.
  • Certified in Cloud (AWS/Azure/GCP), experience in using services such as virtual machines, containers, and databases.
  • Experience in Ansible, Terraform, Python, and JavaScript.
  • Familiarity using AWS technologies such as CloudFormation, S3, ECS, EKS, and EC2.
  • Security awareness in the Cloud will be a strong plus.
  • Experience in Observability, creating dashboards for SLA/SLI/SLO.
  • Basic understanding of Application Integration and/or Data Integration (ETL).

We take pride in our culture and core values and are committed to being a place where everyone can be their true, authentic self.

Our team members are our most valuable resources, and we look for and encourage diversity in backgrounds, thoughts, life experiences, knowledge, and capabilities.

All employment decisions are based on business needs, job requirements, and individual qualifications.

Boomi strives to create an inclusive and accessible environment for candidates and employees.

If you need accommodation during the application or interview process, please submit a request.

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