Portuguese Bilingual Customer Service

3 weeks ago


Mineola, New York, United States Staff My Agency Full time
About the Position

We are seeking a highly motivated and detail-oriented individual to fill the role of Customer Service Representative at Staff My Agency. As a key member of our team, you will provide exceptional customer service, manage client relationships, and support our agents in achieving their sales targets.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and helpful information about our insurance products and services
  • Build strong relationships with our customers and identify opportunities to upsell or cross-sell relevant products
Requirements
  • Bachelor's degree in a related field (e.g., business, communications, marketing)
  • Minimum 2 years of experience in customer-facing roles, preferably in the insurance industry
  • Excellent communication, interpersonal, and problem-solving skills
  • Fluency in Portuguese and English
  • Able to work in a fast-paced environment and adapt to changing priorities
What We Offer
  • Competitive base salary: $42,000 - $58,000 per year
  • Commission/bonus structure based on performance
  • Ongoing training and development opportunities
  • Opportunities for advancement and career growth


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