Customer Service and Equipment Specialist

1 week ago


Attleboro, Massachusetts, United States U-Haul Full time
Job Title: Customer Service and Equipment Specialist

U-Haul is seeking a Customer Service and Equipment Specialist to join our team. This role involves working with customers to provide exceptional service and ensuring that all equipment is properly maintained and inspected.

Main Responsibilities:

  • Provide assistance to customers inside and outside a U-Haul center with U-Haul products and services.
  • Use U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot, including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane and drive a forklift, with certification offered through U-Haul upon employment.

Requirements:

  • Valid driver's license and ability to maintain a good driving record.
  • High school diploma or equivalent.

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law.



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