Hybrid Customer Experience Agent

4 weeks ago


Urbana, Iowa, United States Clickstop Full time

We're looking for a motivated and results-driven professional to fill the role of Hybrid Customer Experience Agent in our Urbana, IA office.

This is a unique opportunity to work in a hybrid environment where you will be responsible for delivering exceptional customer experiences to our e-commerce brands, including US Cargo Control, Fasteners Plus, EcoFoil, & Pepper Joe's.

About the Job:

In this role, you will be accountable for:

  • Providing industry-best customer experience to our e-commerce brands.
  • Identifying customer needs and expectations through active listening.
  • Collaborating with internal teams to drive sales and provide exceptional customer service.

What We Offer:

  • A competitive compensation package.
  • Generous PTO, Paid Holidays, and Volunteer Time Off.
  • Opportunities for professional and personal growth.


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