Hybrid Customer Experience Agent
4 weeks ago
We're looking for a motivated and results-driven professional to fill the role of Hybrid Customer Experience Agent in our Urbana, IA office.
This is a unique opportunity to work in a hybrid environment where you will be responsible for delivering exceptional customer experiences to our e-commerce brands, including US Cargo Control, Fasteners Plus, EcoFoil, & Pepper Joe's.
About the Job:
In this role, you will be accountable for:
- Providing industry-best customer experience to our e-commerce brands.
- Identifying customer needs and expectations through active listening.
- Collaborating with internal teams to drive sales and provide exceptional customer service.
What We Offer:
- A competitive compensation package.
- Generous PTO, Paid Holidays, and Volunteer Time Off.
- Opportunities for professional and personal growth.
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