Healthcare Service Delivery Manager
2 weeks ago
Salary Range: $65,000 - $80,000 per year
Responsibilities- Utilize data-driven insights to oversee intricate customer service processes.
- Manage performance metrics, policies, and procedures.
- Identify opportunities for enhancing customer service protocols and collaborate with internal stakeholders.
- Coach, provide constructive feedback, and conduct performance evaluations.
- Lead and inspire a high-performing customer care team, fostering a productive environment.
- 1-3 years of proven customer service supervisor experience.
- Background in high-volume customer service leadership or call center operations.
- Proficiency in identifying, coaching, and measuring core competencies and performance metrics.
- Genuine passion for supporting individuals facing mental health challenges.
- Demonstrated ability to make sound decisions amidst competing priorities.
- Exceptionally organized with an acute attention to detail.
- Driven and self-motivated individual.
- Excellent communication, problem-solving, and de-escalation skills.
- Comfortable engaging with professionals at all levels.
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Healthcare Operations Manager
2 weeks ago
Atlanta, Georgia, United States Children's Healthcare of Atlanta Full timeAbout the RoleAs a Healthcare Operations Manager at Children's Healthcare of Atlanta, you will be responsible for overseeing unit operational functions, human resource management, and special projects. This role requires coordination with project teams to ensure quality implementations within established timelines.Key ResponsibilitiesManage and oversee unit...
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Healthcare Services Director
6 days ago
Atlanta, Georgia, United States Emory Healthcare Full timeAbout UsEmory Healthcare is the most comprehensive academic health system in Georgia, with 11 hospitals, including four Magnet-designated facilities. We provide care to over 6 million patients each year and are committed to delivering exceptional patient outcomes through innovation, compassion, and teamwork.Job DescriptionThis Sterile Processing Operations...
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IT Service Delivery Manager
2 weeks ago
Atlanta, Georgia, United States Univirtual Solutions Inc Full timeJob Title: IT Service Delivery ManagerAt UniVirtual Solutions, we pride ourselves on delivering exceptional IT services and solutions to our clients. We are seeking an experienced IT Service Delivery Manager to join our team and lead the delivery of high-quality IT services to our clients.The successful candidate will have a strong background in IT service...
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Customer Service Manager
2 weeks ago
Atlanta, Georgia, United States SENTA Partners Full timeJob OverviewSENTA Partners is a management services organization dedicated to supporting ENT and Allergy private practices across the southern and southeastern United States. As a Call Center Manager, you will play a crucial role in ensuring efficient and effective service delivery. This position offers a competitive salary and excellent benefits...
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Healthcare Services Manager Position
1 week ago
Atlanta, Georgia, United States Health Force of Georgia Full timeJob ResponsibilitiesCoordinate patient care services with healthcare professionals and family membersManage electronic medical records and maintain accurate documentationProvide outstanding customer service and support to patients and their familiesTo be considered for this role, you must possess a Master's degree or equivalent in a related field, with...
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Healthcare Support Services Director
7 days ago
Atlanta, Georgia, United States Serenity Healthcare Full timeKey ResponsibilitiesTeam Leadership: Supervise and mentor customer service representatives to deliver high-quality patient care and support.Performance Management: Monitor team performance, manage workflows, and handle escalated patient issues to maintain operational efficiency and compliance.Patient Interaction: Assist with complex patient interactions,...
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Automotive Operations Manager
2 weeks ago
Atlanta, Georgia, United States Delivery Clean LLC Full timeSenior Vehicle Services CoordinatorWe are seeking a skilled Automotive Operations Manager to lead our team of detailers and technicians at Delivery Clean LLC in Atlanta, Georgia.The ideal candidate will have prior experience in automotive detailing, maintenance, or fleet management, with excellent organizational skills and attention to detail. Strong...
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Healthcare Services Coordinator
3 weeks ago
Atlanta, Georgia, United States Emory Healthcare Full timeAbout This Role:This Sterile Processing Assistant Manager position is an exciting opportunity to work in a dynamic healthcare environment. As a member of our team, you will be responsible for ensuring the highest standards of quality and safety in medical instrument preparation and sterilization.Main Responsibilities:Instrument Preparation:Prepare medical...
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Healthcare Support Services Coordinator
7 days ago
Atlanta, Georgia, United States Health Force of Georgia Full timeJob OverviewWe are seeking a skilled Healthcare Support Services Coordinator to join our team at Health Force of Georgia. As a key member of our administrative team, you will play a vital role in delivering exceptional patient care and support services.Job Summary:The Healthcare Support Services Coordinator will be responsible for coordinating home care...
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Healthcare Operations Manager
2 weeks ago
Atlanta, Georgia, United States Serenity Healthcare, LLC Full timeAbout Serenity Healthcare, LLCSerenity Healthcare, LLC is a pioneer in healthcare technology, utilizing advanced medical devices to help individuals achieve long-term success despite other treatment failures. Our commitment is to providing groundbreaking technological approaches to healthcare, grounded in evidence-based research and proven results.Job...
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Healthcare Payer Management Strategist
2 weeks ago
Atlanta, Georgia, United States Hispanic Technology Executive Council Full timePayscale Estimate: $120,000 - $180,000 per yearJob Description:Company OverviewAccenture is a global leader in professional services, helping businesses and organizations build their digital core, optimize operations, accelerate growth, and enhance citizen services.We combine our strength in technology and leadership with industry expertise, functional...
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Service Delivery Director
3 weeks ago
Atlanta, Georgia, United States AmeriCold Logistics Full timeWe are seeking a highly skilled Service Delivery Director to lead our IT Customer Service Team. The ideal candidate will have a strong background in IT service management, excellent leadership skills, and the ability to drive continuous improvement.Job SummaryThe Service Delivery Director is responsible for the design, transition, ongoing maintenance,...
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Healthcare Architect Manager
2 weeks ago
Atlanta, Georgia, United States Toland Mizell Molnar Full timeToland Mizell Molnar is looking for a skilled Healthcare Architect Manager to join our team. This individual will lead design teams and interface with clients to ensure the delivery of high-quality healthcare projects.The ideal candidate will have a strong background in architecture and design, with at least 7 years of experience in healthcare design. They...
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Service Delivery Specialist
1 week ago
Atlanta, Georgia, United States Vectour Group Full timeAbout the RoleVectour Group is a leading transportation management company seeking a Service Delivery Specialist to oversee the smooth delivery of our transportation services. As a key member of our operations team, you will be responsible for scheduling, assigning operators, and coordinating logistics to ensure timely service delivery.This role requires a...
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Healthcare Service Liaison
6 days ago
Atlanta, Georgia, United States Serenity Healthcare, LLC Full timeAbout Our CompanySerenity Healthcare, LLC is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed.Why Join Us?We are passionate about making a difference in the lives of our patients. As a Customer Service Representative, you...
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Clinical Services Manager
1 week ago
Atlanta, Georgia, United States HEALing Community Center Full timeKey ResponsibilitiesLead and manage day-to-day operations for assigned clinics, ensuring efficient patient flow, quality service delivery, and high patient satisfaction.Manage staffing needs, including recruitment, onboarding, and performance management for administrative and clinical support teams.Establish and monitor key performance indicators (KPIs) to...
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Pharmaceutical Services Manager
3 weeks ago
Atlanta, Georgia, United States Piedmont Healthcare Full timeJob Title: Pharmaceutical Services Manager">Company Overview: Piedmont Healthcare is a leading healthcare provider seeking an experienced Clinical Pharmacist to join our team.">Estimated Salary Range: $140,000 - $170,000 per annum">Job Description: In this pivotal role, you will be responsible for providing high-quality clinical pharmacy services and...
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Healthcare Operations Manager
7 days ago
Atlanta, Georgia, United States NANA Healthcare Management, LLC Full timeNANA Healthcare Management, LLC is seeking a highly skilled Nursing Home Administrator to oversee the day-to-day operations of our new long-term care facilities. As a leader in the industry, we prioritize evidence-based treatments and patient-centered care, making a meaningful impact on residents' lives.Job Responsibilities:Operational Leadership: Oversee...
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Service Delivery Leader
1 week ago
Atlanta, Georgia, United States Disability Solutions Full timeService Delivery LeaderWe're seeking a highly skilled and experienced Service Delivery Leader to join our team at Disability Solutions. As a key member of our operations team, you'll be responsible for leading our Branch staff in delivering exceptional service to our clients.About Disability SolutionsWe're a leading provider of disability solutions,...
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Cake Delivery Manager
1 week ago
Atlanta, Georgia, United States SSRG Cake, LLC - 07 Full timeJob Title: Cake Delivery ManagerWe are seeking a detail-oriented Cake Delivery Manager to join our team at SSRG Cake, LLC - 07. In this role, you will be responsible for managing the delivery of our cakes to stores.Key Responsibilities:Manage courier deliveries, including daily invoice processing and editing gift cards.Ensure accurate pulling of cakes,...