Customer Analytics Insights Specialist

6 days ago


Flushing, New York, United States Crystal Window & Door Systems Full time

At Crystal Window & Door Systems, we are seeking a skilled Customer Analytics Insights Specialist to join our team. This role involves leveraging data related to customer behavior, preferences, and interactions with our products or services, utilizing Amazon Web Services (AWS) services for data processing and analysis.

Key Responsibilities:

  • Data Collection and Cleaning: Utilize AWS tools and services to gather, process, and clean large volumes of customer data from diverse sources ensuring data accuracy and completeness.
  • Data Analysis: Employ statistical techniques, machine learning algorithms, and AWS analytics services to analyze customer data, uncover patterns, trends, and correlations, and derive actionable insights.
  • Predictive Modeling: Develop and deploy predictive models using AWS machine learning services to forecast customer behavior, including purchase likelihood, churn probability, and customer lifetime value.
  • Segmentation: Utilize data segmentation techniques to categorize customers into meaningful segments based on demographics, behavior, and preferences to enable targeted marketing campaigns and personalized experiences.

Requirements:

  • Master's degree in Customer Analytics, Data Science, or related field.
  • At least 6 months experience applying customer analytics on AWS platform.
  • Strong analytical skills and expertise in predictive analytics, machine learning, and data visualization.

Estimated Salary: $111,966 per year. Must have M.S. in Enterprise Analytics.



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