Patient Care Technician
2 days ago
The Patient Care Technician provides direct or indirect patient care as determined or delegated by the Registered Nurse. Examples of this care include daily activities such as living, bathing, linen change, answering calls, and taking vital signs.
Primary Responsibilities:- Maintains constant observation of the patient, facing the patient, and does not leave the patient unattended (including when visitors are present) and does not leave without RN approval and relief.
- Receives, reviews, and discusses the RN's report detailing any special needs/monitoring.
- Immediately reports any observed changes in the patient's behavior or condition to the duty nurse via the intercom system or other available mediums.
- Informs the RN of any patient complaints related to their health.
- Performs patient assistance activities as related to ambulation and mobilization safely, including, but not limited to, assisting patients out of and returning to their bed/chair primarily for bathroom needs (if monitoring only one patient).
- Regularly conducts room safety sweeps per policy and ensures that potentially hazardous items are removed whenever possible.
- Monitors applied restraints to ensure patient safety and comfort.
- Assists in dressing and undressing the patient as needed and securing clothes and belongings as per company standard to ensure the patient's safety.
- Maintains a professional and safe appearance, to include not wearing any items around the neck that could be used as a weapon.
- Documents all observations on the patient safety sheet as instructed and within designated timeframes.
- Always ensures patient confidentiality, and refrains from discussing patient information with anyone other than the assigned nurse and physician.
- Communicate in a professional and empathetic manner with the patient at all times, by listening and acknowledging the patient's complaints and referring such complaints to the RN.
- Any complaints that cannot be resolved at the point of care shall be referred to the patient advocate.
- Refrains from conversations with patients regarding their medical condition or plan of care.
- Greets the patient and introduces themselves at the beginning of each assignment.
- Solely dedicated to observing the patient throughout the shift.
- The Patient Safety Observer should not bring personal items such as phones, food, books, or magazines into the room.
- Maintains infection prevention standards during all activities.
- Maintains personal and professional boundaries at all times, including refraining from sharing personal information.
- High school diploma or GED is required.
- One year of higher education or equivalent is preferred.
- Maintains current BLS card and obtain CPI within 30 days of hire.
- Previous experience in a hospital or nursing home setting is a plus.
- Completion of the PCT training within the first week of hire and prior to any patient observation assignments.
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