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Cloud Operations Engineer

2 months ago

Montgomery, Alabama, United States TechFlow Full time

TechFlow Inc. is excited to present an opportunity for a dynamic Cloud Engineer to become a vital part of our innovative team. This essential position plays a key role in supporting the Enterprise Logistics Readiness Portfolio, specifically focusing on the Cargo and Personnel Movement (CPM) Product Line Family of Systems. As a Cloud Engineer, you will lead the charge in managing and enhancing cloud services across Microsoft, AWS, and Azure platforms, ensuring the optimal performance of CPM systems. Your technical expertise will be instrumental in achieving mission success, and we seek a committed professional with a progressive outlook to foster operational excellence and uphold the integrity of our cloud infrastructure.

Key Responsibilities

  • Proactively identify and resolve intricate issues across development, integration, testing, and production environments within Cloud One, including troubleshooting infrastructure, connectivity, and application performance challenges.
  • Continuously assess and monitor system performance, utilization, and overall health across both production and auxiliary environments.
  • Implement strategies for performance tuning, capacity planning, and optimization to guarantee high availability and operational efficiency.
  • Provide technical support and maintenance for Cargo and Personnel Movement (CPM) interfaces, ensuring smooth integration and functionality within the broader cloud ecosystem.
  • Assist in the creation and upkeep of architectural documentation to ensure adherence to organizational and regulatory standards.
  • Establish and manage security protocols to safeguard cloud environments against vulnerabilities and threats, regularly reviewing and updating security measures to comply with industry standards.
  • Collaborate with diverse teams, including developers, system administrators, and stakeholders, to support cloud initiatives and tackle technical challenges. Document processes, configurations, and modifications for knowledge sharing and future reference.
  • Stay informed about emerging cloud technologies and industry trends, identifying opportunities for process enhancements and innovations to improve cloud infrastructure and operational efficiency.

Requirements

  • High school diploma or GED.
  • Experience and education combinations as detailed below:
  • High School Diploma/GED with a minimum of 8 years of experience.
  • Bachelor's Degree with a minimum of 4 years of experience.
  • Master's Degree with a minimum of 2 years of experience.
  • Proficiency with tools such as Jira, Confluence, BitBucket, Jenkins, Artifactory, Docker, and other DevSecOps tools.
  • Hands-on experience with major cloud service providers including Microsoft Azure, AWS, and Google Cloud Platform, demonstrating proficiency in managing and optimizing cloud environments.
  • Familiarity with a wide array of cloud services and technologies, including compute, storage, networking, databases, and container orchestration (Kubernetes).
  • Experience in supporting and integrating various web services and APIs, with a solid understanding of RESTful services and SOAP protocols.
  • Proficiency in utilizing cloud monitoring tools and platforms (e.g., Azure Monitor, AWS CloudWatch, Google Cloud Operations Suite) to oversee system performance and resource utilization.
  • Strong skills in diagnosing and resolving issues in cloud environments throughout development, integration, testing, and production stages.
  • Experience in developing and reviewing cloud architecture designs, ensuring compliance with organizational and regulatory standards.
  • Knowledge of cloud security best practices, including identity and access management (IAM), data encryption, and vulnerability management.
  • Certifications: (628) Software / Cloud Architect-Basic per DoD and DCWF.
  • Ability to obtain and maintain US DOD Secret Security Clearance.

Preferred Qualifications:

  • Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related field.
  • Hands-on experience with specific technologies, software, or systems relevant to the role.

Benefits

Founded in 1995, TechFlow has a rich history of assisting large commercial clients in modernizing their business systems. Our company thrives on innovation and the entrepreneurial spirit of our employee-owners. As a 100% employee-owned organization, we emphasize commitment, accountability, and responsibility, fostering a culture that embraces new ideas and innovation.

TechFlow operates across four principal lines of business: Platform Services, Digital Services, Base Operations, and Energy and Mobility Solutions. Our strong track record of successful contracts encourages cross-collaboration and innovation.

Join us in making a difference in a role that contributes to your future while helping us build an agile workplace.

  • Employee stock ownership plan (ESOP) – Take pride in being an employee-owner with annual employer contributions.
  • 401k plan with Roth option and eligibility for employer matching.
  • Immediate vesting.
  • Paid time off and 11 paid holidays per year.
  • Comprehensive medical, dental, and vision plans.
  • Company-paid Life & AD&D insurance plan.
  • Employee Assistance Program and Wellness Resources.
  • Company-sponsored training and development programs.
  • Voluntary benefits including Life & AD&D Insurance for employees and their families, Short-term and long-term disability, Legal Shield, Identity Theft protection plans, and Pet Insurance.