Automotive Service Representative

1 week ago


Livermore, California, United States Umansky Auto Group Full time
Automotive Service Call Center Representative

We are seeking a highly skilled and customer-focused individual to join our team as an Automotive Service Call Center Representative. In this role, you will be responsible for providing exceptional customer service and support to our automotive service clients.

Key Responsibilities:
  • Respond promptly and professionally to incoming calls from customers regarding automotive service-related questions, concerns, and appointment scheduling.
  • Provide accurate and detailed information about our automotive services, including pricing, availability, and service options.
  • Assist customers in troubleshooting basic automotive issues over the phone, offering guidance and recommendations when appropriate.
  • Schedule service appointments based on customer preferences, ensuring efficient allocation of resources and timely completion of services.
  • Maintain accurate and up-to-date customer records, including contact information, service history, and any relevant notes or special requests.
  • Follow up with customers to ensure their satisfaction with the service provided and address any additional concerns or questions they may have.
Requirements:
  • High school diploma or equivalent; additional education or certification in automotive technology is a plus.
  • Proven experience in a customer service or call center role, preferably within the automotive industry.
  • Strong knowledge of automotive systems, parts, and maintenance procedures.
  • Excellent verbal and written communication skills, with the ability to convey technical information in a clear and understandable manner.
  • Exceptional problem-solving and decision-making abilities, with a focus on providing effective solutions to customer inquiries and concerns.
  • Ability to multitask and prioritize tasks in a fast-paced environment, while maintaining attention to detail and accuracy.
  • Strong interpersonal skills and the ability to build rapport with customers, colleagues, and service technicians.
  • Flexibility to work evenings, weekends, and holidays as required.

We offer competitive compensation, comprehensive benefits, and a supportive work environment. If you are passionate about providing exceptional customer service and have a strong automotive background, we encourage you to apply for this exciting opportunity.



  • Livermore, California, United States Umansky Auto Group Full time

    Automotive Service Call Center RepresentativeThe Umansky Auto Group is seeking a highly motivated and customer-oriented individual to fill the role of Automotive Service Call Center Representative.This position requires exceptional communication skills, a strong automotive knowledge base, and the ability to handle multiple tasks simultaneously.Key...


  • Livermore, California, United States Tire Choice Auto Service Centers Full time

    Job Overview Are you ready to take your automotive skills to the next level? Join our team at Tire Choice Auto Service Centers as an Automotive Service Technician. Compensation: $19.00-$32.00 per hour, commensurate with experience. Additional compensation and incentives may be available. As an Automotive Service Technician, you will play a crucial role in...


  • Livermore, California, United States Melvins Tire & Auto Service Inc Full time

    Job OverviewWe are looking for an Automotive Service Technician to support our operations. The individual will be tasked with executing service orders and fulfilling various maintenance responsibilities.Key Responsibilities:Efficiently complete service and repair requestsAssess the time required and scope of repairsConduct regular preventive maintenance...


  • Livermore, California, United States Bruce's Tire & Auto Service Full time

    Position Overview:At Bruce's Tire & Auto Service, a family-owned business since 1936, we pride ourselves on fostering a supportive and collaborative environment for both our team and our customers. Our expertise encompasses a wide range of services, from passenger and light truck tires to medium truck and agricultural tires. Additionally, we excel in...


  • Livermore, California, United States Umansky Auto Group Full time

    Umansky Auto Group is in search of a dedicated and customer-focused individual to fill the role of Automotive Service Call Center Representative. In this position, you will play a crucial role in delivering outstanding customer service and support to our automotive service clientele. Your main goal will be to assist customers with their inquiries, arrange...


  • Livermore, California, United States Umansky Auto Group Full time

    Umansky Auto Group is in search of a dedicated and customer-focused individual to take on the role of Automotive Service Appointment Coordinator. In this position, you will be tasked with delivering outstanding customer support and assistance to our automotive service clientele. Your main goal will be to aid customers with their questions, arrange service...


  • Livermore, California, United States Umansky Auto Group Full time

    Overview:The Umansky Auto Group is in search of a dedicated and customer-focused individual to fill the role of Automotive Service Scheduling Specialist. This position is pivotal in ensuring our clients receive outstanding service and support related to their automotive needs. Key Responsibilities:As an Automotive Service Scheduling Specialist, your main...


  • Livermore, California, United States Advanced Plumbing & Rooter Service Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and reliable individual to join our team at Advanced Plumbing & Rooter Service. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues...


  • Livermore, California, United States Livermore Toyota Full time

    At Livermore Toyota, we prioritize creating a workplace where customers are treated with utmost respect and dignity. Our team members are our greatest asset, and we foster an environment that encourages growth through teamwork, creativity, and dedication. Integrity and honesty are the cornerstones of our business practices. If you are passionate about the...


  • Livermore, California, United States Mavis Tire Supply Full time

    Exciting Career Path: Automotive Tire Service Technicians at Mavis Tire SupplyWe are enhancing our workforce and are in search of full-time Automotive Tire Service Technicians to become part of our team. If you are seeking a fulfilling career in the automotive sector, this opportunity is tailored for you.Here’s what you can anticipate: Attractive base...


  • Livermore, California, United States Mavis Tire Supply Full time

    Exciting Career Path: Automotive Tire Service Technicians at Mavis Tire SupplyWe are enhancing our workforce and are in search of full-time Automotive Tire Service Technicians to become part of our team. If you aspire to build a fulfilling career in the automotive sector, this opportunity is tailored for you.Here’s what you can anticipate: Attractive base...


  • Livermore, California, United States Mavis Tire Supply Full time

    Exciting Career Path: Automotive Tire Service Technicians at Mavis Tire SupplyWe are growing our workforce and are in search of dedicated full-time Automotive Tire Service Technicians. If you are eager to build a fulfilling career in the automotive sector, this opportunity is tailored for you.Here’s what you can look forward to: Attractive base salary with...


  • Livermore, California, United States Mavis Tire Supply Full time

    Exciting Career Path: Automotive Tire Service Technicians at Mavis Tire SupplyWe are growing our workforce and are in search of dedicated full-time Automotive Tire Service Technicians. If you aspire to build a fulfilling career in the automotive sector, this opportunity is tailored for you.What you can look forward to: Attractive base salary with...


  • Livermore, California, United States Mavis Tire Supply Full time

    Exciting Career Path: Automotive Tire Service Technicians at Mavis Tire SupplyWe are broadening our workforce and are in search of full-time Automotive Tire Service Technicians to become part of our team. If you aspire to a fulfilling career in the automotive sector, this opportunity is tailored for you.Here’s what you can anticipate: Attractive base...


  • Livermore, California, United States Livermore Ford Full time

    Join Our Team as an Automotive Parts Sales SpecialistAt Livermore Ford, we are seeking a dedicated individual to excel in a dynamic environment filled with phone inquiries and online orders. This role requires prior experience with Ford parts, as it is essential for success in this Wholesale/Back Counter position. We offer competitive compensation based on...

  • Automotive Technician

    7 hours ago


    Livermore, California, United States Livermore Toyota Full time

    Join Our Team as an Automotive TechnicianWe are seeking a skilled and experienced Automotive Technician to join our team at Livermore Toyota. As a key member of our service department, you will be responsible for diagnosing and repairing complex automotive issues, ensuring that our customers receive the highest level of service and...


  • Livermore, California, United States Mavis Tire Supply Full time

    Join Mavis Tire Supply as an Automotive Tire TechnicianWe are seeking a skilled and motivated Automotive Tire Technician to join our team at Mavis Tire Supply. As an Automotive Tire Technician, you will be responsible for installing new tires and wheels, performing tire services such as rotations, balancing, and flat repairs, and providing best-in-class...


  • Livermore, California, United States Mavis Tire Supply Full time

    Unlock Your Career Potential as an Automotive Tire Technician at Mavis Tire SupplyAre you looking for a rewarding career in the automotive industry? Do you have a passion for working with your hands and providing excellent customer service? Look no further than Mavis Tire Supply, where we're seeking highly motivated and skilled Automotive Tire Technicians to...


  • Livermore, California, United States Livermore Ford Full time

    Job SummaryThe Automotive Finance Manager at Livermore Ford Lincoln Alfa Romeo is responsible for delivering exceptional customer experiences while facilitating the auto loan and leasing process.This role involves developing, reviewing, and submitting financial product contracts, answering customer inquiries, and following up on contract processing from...


  • Livermore, California, United States Livermore Ford Full time

    Warranty Administrator Assistant **Job Summary:** The Automotive Warranty Administrator Assistant plays a vital role in ensuring the dealership receives accurate and timely compensation for warranty work. This position requires strong administrative, organizational, and communication skills to coordinate with vendors, manufacturers, and customers. **Key...