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Café Customer Service Representative

2 months ago

Opelika, Alabama, United States Pchresorts Full time

Coffee Shop Attendant

Job Category: Restaurants

Job Details:

Description:

The Coffee Shop Attendant plays a vital role in ensuring customer satisfaction by assisting patrons with their orders and addressing any specific requests for services and information. This position requires adherence to proper cash handling protocols to maintain accuracy and efficiency.

Qualifications:

Ideal candidates should possess strong interpersonal skills and a friendly demeanor to create a welcoming atmosphere for guests.

Skills:

Effective communication and customer service skills are essential. Ability to work in a fast-paced environment and handle multiple tasks simultaneously is a plus.

Behaviors:

A proactive approach to problem-solving and a commitment to providing exceptional service are highly valued.

Motivations:

Individuals who thrive in a team-oriented environment and are passionate about the food and beverage industry will find this role rewarding.

Education:

High school diploma or equivalent preferred.

Experience:

Previous experience in a customer service role, particularly in a café or restaurant setting, is advantageous.

Licenses & Certifications:

None required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c