Foreclosure Process Specialist

3 days ago


Leesburg, Virginia, United States Orlans PC Full time

We're seeking a Foreclosure Process Specialist to join our team at Orlans PC, an innovative law firm representing servicers and secured creditors in multiple jurisdictions.

About the Role:

This position is responsible for progressing files through the foreclosure process by preparing and filing legal documents, preparing and mailing correspondences, acting as a liaison to outside vendors, and managing an inventory of files and communicating file progression to clients.

Duties and Responsibilities:
  1. Monitor client websites and respond to inquiries, ensuring complete client satisfaction and accurately relaying status updates of cases and escalating files accordingly.
  2. Respond to emails, phone calls, and voicemail messages from clients and vendors, addressing basic questions and concerns in a timely manner.
  3. Run various reports to ensure accuracy and compliance, utilizing reports and court dockets to track court deadlines and prepare, file, and mail documents accordingly.
  4. Perform open-source research to identify addresses to be used by process servers.

The successful candidate will have a strong background in customer service, with excellent communication and organizational skills. A competitive estimated salary for this role is $60,000 - $70,000 per year, depending on experience. Our offices are located in Troy MI; Wayne PA, and Leesburg VA, requiring an in-office daily presence.



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