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Customer Solutions Specialist for North America

2 months ago

Cookeville, Tennessee, United States Averitt Express Full time
Position Overview

Are you skilled at fostering and maintaining strong relationships with both internal teams and external clients? If so, you might be an ideal candidate for the role of North American Customer Representative at Averitt Express. In this position, you will be responsible for creating, executing, and overseeing comprehensive logistics strategies tailored to our clientele.

Key Responsibilities:
  • Work schedule: Monday to Friday, 8:00 AM to 5:00 PM
  • Collaborate with the internal sales team, engage directly with clients, and coordinate with various departments to manage pricing and secure long-term contracts and projects.
  • Proficient in Microsoft Excel and Word
  • Demonstrate strong analytical capabilities, along with excellent communication and organizational skills
  • Ability to thrive in a dynamic, fast-paced work environment
  • Capable of managing multiple tasks simultaneously
  • Attention to detail and organizational skills are highly valued
  • Acquire knowledge of diverse transportation equipment types
Benefits Offered:
  • Competitive salary structure
  • Paid time off, including 8 holidays after a specified period
  • Comprehensive insurance options, covering medical, dental, vision, and hearing, starting at affordable rates for both family and individual plans
  • Company-sponsored life insurance and short-term disability coverage
  • 401(k) plans with both traditional and Roth options, including profit-sharing contributions
  • Incentives for employee referrals
Joining Averitt Express means being part of a culture that values teamwork and dedication. Many of our associates have built long-lasting careers with us, reflecting our commitment to employee satisfaction and growth.

Qualifications:
  • High School diploma or GED is mandatory
  • Experience in customer service or import operations is preferred
  • Strong attention to detail is essential
  • Effective written and verbal communication skills
  • Outstanding organizational abilities
  • Exceptional customer service aptitude
  • Proficient in email communication, Microsoft Word, and Excel