Field Service Technician

2 weeks ago


Middletown, United States ITW Full time
Job Title: Field Service Engineer

Company Description:

Instron is a global organization that designs, manufactures, sells and services mechanical testing systems.

Our systems are trusted by 95% of the world's largest manufacturing companies to gather critical data, informing the design of components and materials.

Job Description:

Responsibilities:
  • Travel to customer sites to perform verification, preventative maintenance, repair, and installation of Instron's products.
  • Work from home, out of the Middletown, CT area, with occasional travel to other locations in the US.
  • Provide excellent customer service and ensure high levels of customer satisfaction.
  • Collaborate with the service operation team to ensure seamless execution of service tasks.
Requirements:
  • Two or four-year technical degree from an accredited university or equivalent military/trade school training.
  • Knowledge of electro-mechanical systems and ability to read, comprehend, and interpret basic technical information.
  • Experience with automation systems, servo hydraulic systems, and materials testing is a plus.
  • Excellent organizational, time management, and customer service skills.

Additional Information:

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences, and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

We offer a competitive salary, generous benefits package, and 100% tuition reimbursement program.



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