Family Advocate

AVANCE-San Antonio, Inc. is seeking a highly motivated and experienced Family Advocate to join our team. As a Family Advocate, you will be responsible for providing case management services to families enrolled in our Early Head Start and Head Start programs.

• Provide case management services to families, including assessment of strengths and needs, development of individual partnership agreements, and coordination of resources and services.
• Act as an advocate and broker to link families with resources and services needed to support their well-being and promote children's learning and development.
• Collaborate with teachers, home educators, and family support staff to share information and ensure coordinated family engagement strategies.
• Monitor family files to ensure follow-up of family referrals and coordinate resources for staff to access with outside community agencies and individuals.
• Prepare need assessments and participate in staffing to formulate a set plan of action to support staff efforts to meet participant's needs.
• Implement the Head Start Parent, Family and Community Engagement Framework and provide peer mentoring to other advocates on family engagement strategies.
• Collaborate with ERSEA to participate in outreach, recruitment, and attendance to engage families and support their active participation in the program.
• Complete applications and enrollments for interested families and ensure that all family documentation is accurate and complete.
• Cultivate parent leadership through participation in program governance opportunities such as Policy Council, Parent Committees, and Advisory Committees.
• Collaborate with team to provide crisis intervention as warranted and maintain continuous contact with families in crisis to ensure appropriate resources are received.

• Bachelor's degree from an accredited institution with a concentration in Social Work or related field.
• One year's experience with high-risk families and familiarity with case management system.
• Excellent writing, editing, and proofreading skills.
• Computer literate with current Office Software.
• Ability to speak Spanish fluently is helpful but not required.
• Excellent organizational skills that reflect ability to perform and prioritize multiple tasks with attention to detail.
• Strong interpersonal skills and ability to build relationships with stakeholders, including staff, board members, external partners, and donors.
• Strong written and verbal communication skills.
• Demonstrated ability to achieve high performance goals, meet deadlines, and handle multiple tasks with interruptions in a fast-paced environment.
• Emotional maturity.
• Dependable transportation daily, valid driver's license, a clean driving record (subject to annual MVR check and policy), current auto liability insurance, and insurable by AVANCE-San Antonio, Inc.

AVANCE-San Antonio, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a work environment that is free from discrimination and harassment. If you are a motivated and experienced professional looking for a challenging and rewarding opportunity, please submit your application.