Emergency Dispatcher Coordinator

2 weeks ago


Beaumont, Texas, United States City of Beaumont, TX Full time

The City of Beaumont, TX is seeking a highly skilled Emergency Dispatcher Coordinator to join our team. This role plays a critical part in ensuring the effective dispatching of emergency services and providing top-notch customer service to the public.

As an Emergency Dispatcher Coordinator, you will be responsible for receiving and dispatching emergency calls, answering telephones, and providing accurate information to the public. You will also monitor and operate two-way radio communications, operate computer-assisted dispatch equipment, and enter data into computers with precision and speed.

Key Responsibilities:

  • Receives and dispatches emergency calls with accuracy and efficiency
  • Answers telephones and provides clear information to the public
  • Maintains situational awareness through monitoring two-way radio communications
  • Operates computer-assisted dispatch equipment to optimize response times
  • Ensures accurate data entry into computers for record-keeping purposes

Working Conditions:

  • Works indoors in a fast-paced environment with constant noise and exposure to dust
  • Must be available to work flexible shifts, including weekends and holidays

Requirements:

  • High school diploma or equivalent required
  • Previous experience with police dispatching or similar equipment highly preferred
  • Able to type 40 wpm with high accuracy
  • Pass a background investigation and polygraph test

Salary Range: $45,000 - $60,000 per year

We offer competitive medical, prescription, and dental insurance benefits to our employees. If you're a motivated individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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