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Certified Medical Assistant
2 months ago
Overview
This position is eligible for a sign-on bonus. New employees at Atrium Health can also enjoy comprehensive benefits packages, paid time off, and opportunities for professional growth.
Position Summary
Our staff operates within a framework that promotes health, hope, and healing for all, guided by the System's principles to foster a welcoming and professional atmosphere. This role involves supporting the care team through various administrative and clinical responsibilities to ensure the smooth operation of our healthcare facility. Responsibilities include patient intake during office visits, delivering exceptional patient care, maintaining documentation, administering vaccines and medications, and performing clerical, environmental, and organizational tasks.
Key Responsibilities
- Deliver compassionate and attentive customer service to enhance the patient experience.
- Exhibit strong interpersonal skills and the ability to engage with patients and families in diverse and sensitive situations.
- Demonstrate critical thinking and sound judgment in a fast-paced environment, working effectively both as part of a team and independently with minimal supervision.
- Adhere to patient intake and rooming protocols while maintaining examination areas.
- Assist in conducting screenings and treatments by collecting relevant health information and documenting patient care.
- Update health maintenance records during patient visits, accurately reflecting medication changes and allergy information.
- Follow standard precautions and comply with policies and other regulatory standards.
- Assist patients with inquiries regarding prescription refills, appointment scheduling, and referral authorizations.
- Conduct CLIA-approved waived laboratory tests and practice-specific diagnostic testing in accordance with CLIA standards.
- Perform Point of Care testing (POCT) as per standing orders or provider directives, including Quality Control and maintenance for in-office lab procedures, as applicable.
- Carry out venipuncture and may assist in collecting specimens of body fluids for laboratory analysis. Complete lab requisitions and prepare specimens for collection.
- Ensure that ordered laboratory and diagnostic tests are tracked and logged, providing the care team with timely test results.
- Monitor inventory levels and manage stock of medications, narcotics, and emergency medical supplies.
Physical Requirements
This role requires consistent walking, standing, sitting, lifting, reaching, bending, stooping, pushing, and pulling. The ability to lift and support weights of up to 35 lbs is necessary for handling patients, medical equipment, and supplies. There may be exposure to communicable diseases. Proficiency in Basic English is required for speaking, reading, and writing. Candidates must possess intact senses of sight, hearing, smell, and touch, along with manual dexterity.
Qualifications
A high school diploma or equivalent is required. BLS certification is mandatory per policy guidelines, and candidates must maintain current certification. Candidates must be recognized or certified as a CMA or RMA by one of the following national organizations: American Association of Medical Assistants (AAMA), National HealthCareer Association (NHA), National Healthcare Worker's Association (NHCWA), National Center for Competency Testing (NCCT), American Registry of Medical Assistants (ARMA), American Medical Technologists (AMT), National Association for Health Professionals (NAHP), or National Registry of Medical Assistants (NRMA). Candidates must meet one of the following criteria: A) Completion of an accredited Medical Assistant program B) Intermediate EMT or Paramedic Program with three years of prior clinical experience C) Structured military training with a clinical focus per DD214 D) Graduate of an Accredited School of Professional Nursing E) Three years of on-the-job training and successful completion of a Medical Group-approved competency assessment.
