Installation Technician
2 days ago
Job Title: Installation Technician - Smart Home Expert
About Us:
Vivint is a leading provider of smart home technology and services. We are seeking a highly skilled Installation Technician to join our team.
Job Summary:
We are looking for a motivated and detail-oriented Installation Technician to install and service cutting-edge smart home technology in customer homes. As a key member of our team, you will be responsible for providing exceptional customer service, managing inventory and assets, and creating solutions to protect and simplify customers' lives.
Responsibilities:
- Install and service smart home technology in customer homes
- Provide exceptional customer service and support
- Manage inventory and assets with a business owner mentality
- Create solutions to protect and simplify customers' lives
- Conduct routine maintenance and inventory of company products and equipment
- Explain and provide detailed system capabilities and operational instructions to customers
- Control your own income by providing opportunities for customers to purchase additional products and services
- Leverage service and installation appointments into leads and revenue
Requirements:
- Exceptional customer service skills
- Sales experience and/or field service experience is helpful
- Ability to work in a team environment and independently
- Willingness to submit to a criminal background check
- Current valid driver's license and reliable transportation
Physical Demands:
- Lift and carry up to 45 lbs.
- Climb ladders up to 14'.
- Work in attics and other limited-space areas.
- Bend, kneel, crouch, and stand for long periods.
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