Brick and Mortar Store Manager

2 weeks ago


Bellingham, Washington, United States Madeline Rosenvinge Full time
Job Title: Brick and Mortar Leader

At Phoebe Wahl & Co., we are seeking a highly skilled and motivated Brick and Mortar Leader to join our team. As a key member of our retail operations, you will be responsible for leading our brick and mortar store in downtown Bellingham, WA.

Key Responsibilities:
  • Lead and manage the daily operations of our retail shop, ensuring a warm and inclusive environment for customers.
  • Act as an ambassador of our brand, fostering strong relationships with customers and the local community.
  • Develop and implement effective merchandising strategies to create engaging displays and drive sales.
  • Manage inventory levels, including ordering and receiving products, and maintaining accurate records.
  • Collaborate with the Director of Operations and CEO to plan and execute new product releases and promotions.
  • Supervise and train a small team of retail associates, providing coaching and guidance to ensure excellent customer service.
  • Develop and implement strategies to drive sales and revenue growth, including analyzing sales data and identifying opportunities for improvement.
  • Stay up-to-date with current design, product, and merchandising trends, and apply this knowledge to drive business results.
Requirements:
  • 2-3+ years of experience in a customer-centric role, preferably in retail or a related field.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong merchandising and visual display skills, with the ability to create engaging and effective displays.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Strong analytical and problem-solving skills, with the ability to analyze sales data and identify opportunities for improvement.
  • Experience with Google Suite, Microsoft Excel, and Lightspeed Retail POS is a plus.
What We Offer:
  • Competitive hourly wage of $18.00-$22.00 per hour, depending on experience.
  • Vacation time, sick days, and paid holidays, including a full week off at the end of the year.
  • A generous employee discount to use in our brick and mortar retail shop.

Phoebe Wahl & Co. is an equal opportunity employer and committed to creating an inclusive and diverse work environment. We encourage People of Color, people with disabilities, and LGBTQ+ individuals to apply.



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