Brick and Mortar Store Manager
2 weeks ago
At Phoebe Wahl & Co., we are seeking a highly skilled and motivated Brick and Mortar Leader to join our team. As a key member of our retail operations, you will be responsible for leading our brick and mortar store in downtown Bellingham, WA.
Key Responsibilities:- Lead and manage the daily operations of our retail shop, ensuring a warm and inclusive environment for customers.
- Act as an ambassador of our brand, fostering strong relationships with customers and the local community.
- Develop and implement effective merchandising strategies to create engaging displays and drive sales.
- Manage inventory levels, including ordering and receiving products, and maintaining accurate records.
- Collaborate with the Director of Operations and CEO to plan and execute new product releases and promotions.
- Supervise and train a small team of retail associates, providing coaching and guidance to ensure excellent customer service.
- Develop and implement strategies to drive sales and revenue growth, including analyzing sales data and identifying opportunities for improvement.
- Stay up-to-date with current design, product, and merchandising trends, and apply this knowledge to drive business results.
- 2-3+ years of experience in a customer-centric role, preferably in retail or a related field.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Strong merchandising and visual display skills, with the ability to create engaging and effective displays.
- Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
- Strong analytical and problem-solving skills, with the ability to analyze sales data and identify opportunities for improvement.
- Experience with Google Suite, Microsoft Excel, and Lightspeed Retail POS is a plus.
- Competitive hourly wage of $18.00-$22.00 per hour, depending on experience.
- Vacation time, sick days, and paid holidays, including a full week off at the end of the year.
- A generous employee discount to use in our brick and mortar retail shop.
Phoebe Wahl & Co. is an equal opportunity employer and committed to creating an inclusive and diverse work environment. We encourage People of Color, people with disabilities, and LGBTQ+ individuals to apply.
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