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Customer Service Representative
2 weeks ago
The County of Chester Pennsylvania seeks a skilled Customer Service Representative to provide vital service information to current and prospective clients. This role is critical in utilizing the call center system and customer comment / complaint database to log information and resolve customer inquiries.
Job DescriptionThis position involves providing exceptional support to clients, ensuring their needs are met, and resolving any issues that may arise. The ideal candidate will possess excellent communication skills, both written and verbal, and be able to work effectively in a team environment.
In this role, you will be responsible for:
- Providing timely and effective responses to customer inquiries via phone, email, or chat
- Utilizing the call center system to log information and resolve customer complaints
- Collaborating with colleagues to achieve shared goals and objectives
We offer a competitive benefits package, including health insurance, retirement plans, and paid time off. Our team is dedicated to providing exceptional service to our clients, and we are seeking like-minded individuals to join us in this mission.
