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Risk Management Professional

2 months ago

Oswego, Illinois, United States Servbank Full time
Job Description

About Servbank

Servbank is a leading banking institution with a strong commitment to community-orientation and customer service. We are dedicated to helping individuals, businesses, and communities achieve their goals through our innovative products and services.

Job Summary

We are seeking a highly skilled Quality Assurance Specialist to join our team. The successful candidate will be responsible for ensuring that our operations and processes are in compliance with regulatory requirements and industry standards.

Key Responsibilities

  • Regulatory Compliance
    • Maintain current working knowledge of regulatory compliance requirements related to the mortgage industry.
    • Conduct reviews and quality assurance tests of controls to ensure compliance with regulatory requirements.
  • Quality Assurance
    • Conduct tests and inspections of processes against policies and procedures as well as regulatory requirements to evaluate quality or performance.
    • Evaluate risks of key control deficiencies and effectiveness of overall control framework.
  • Reporting and Analysis
    • Develop and deliver regularly scheduled reports on the results of all reviews performed.
    • Source, analyze, coordinate, combine and report data from multiple sources.
  • Collaboration and Communication
    • Collaborate with the lines of business on the necessary resolution plans and monitor implementation through to completion.
    • Communicate findings to senior management and provide information in a complete and professional manner.

Requirements

  • Experience
    • Minimum 5 years of experience in mortgage banking or mortgage servicing with emphasis in Quality Assurance, Quality Control or Internal Audit.
    • Prior experience working with Loan Servicing Systems, particularly MSP and compliance testing systems such as ACES or Ncontracts.
  • Education
    • High School Degree or equivalent required, BA/BS in Business Administration/Finance preferred or equivalent mortgage banking operations knowledge.
  • Skills
    • Knowledge of laws, government regulations, and agency rules; specifically, but not limited to: RESPA, TILA, UDAAP, FDCPA, FDIC and the CFPB as well as investor, insurer and guarantor guidelines (e.g.: FNMA, FHLMC, GNMA, FHA, RHS/USDA, VA)
    • Report generation, data analytics, Excel, Business Objects and other data manipulation experience.

EEO Statement

Servbank is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.