Group Services Manager
1 week ago
Overview:
At Marriott International, we're committed to delivering extraordinary experiences for our guests. As a Group Services Manager at Gaylord National Resort & Convention Center, you'll play a key role in achieving this goal.
About the Role:
We're seeking an experienced Group Services Manager to join our team. This position is responsible for managing group rooms inventory, validating group allocations, and maximizing revenue and profits. You'll provide expertise to hotel leadership, event planning teams, account/finance teams, and revenue management teams on group inventory management and billing.
Key Responsibilities:
- Manage group room authorizations, rates, and restrictions
- Develop and manage internal and external stakeholder relationships
- Provide recommendations to improve effectiveness of revenue management processes
- Maintain accurate information in all systems
- Verify that technical questions are escalated to the correct support desk in a timely manner
- Liaise between property and regional/corporate systems support as needed
Requirements:
- 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 4 years' experience in revenue management, sales and marketing, or related professional area OR 4-year bachelor's degree from an accredited university in same field; 2-4 years' experience
- Compiles information, analyzes, and monitors actual sales against projected sales
- Analyzes information and evaluates results to choose the best solution and solve problems
- Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information
- Generates and provides accurate and timely results in the form of reports, presentations, etc.
Benefits:
- $110,000 to $132,000 annual salary range
- Bonus program
- Comprehensive health care benefits
- 401(k) plan with up to 5% company match
- Employee stock purchase plan at 15% discount
- Accrued paid time off (including sick leave where applicable)
- Life insurance
- Group disability insurance
- Travel discounts
- Adoption assistance
- Paid parental leave
- Health savings account (except for positions based out of or performed in Hawaii)
- Flexible spending accounts
- Tuition assistance
- Pre-tax commuter benefits
- Other life and work wellness benefits
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