Server Ambassador

3 days ago


New Orleans, Louisiana, United States Kimpton Hotel Full time

Company Overview
We believe that personal connections make people's lives better. Our goal is to provide an environment where people can connect and feel valued. As a Server at Kimpton Hotel, you will have the opportunity to improve the lives of coworkers, guests, and communities.

Job Description

You will be responsible for providing quality customer service by demonstrating excellent food and beverage knowledge. This includes serving guests food and beverages in their room, ensuring timely and professional delivery, and creating memorable experiences through your interactions with guests.

Responsibilities:

  • Maintain current menu items and prices, as well as wine list and vintages knowledge
  • Set up scheduled coffee service each morning by 6:00am
  • Review orders as they arrive and properly prepare silver, linens, and vases
  • Monitor meal completion time and contact guests if delivery will be beyond 5 minutes of estimated times
  • Prepare and set up the dining area according to guest preferences
  • Verify wine orders with guests and present, cork, and offer it for approval

Requirements:

  • 1 year of experience in a similar or supportive role preferred
  • Excellent written communication and presentation skills
  • Able to prioritize multiple tasks in a dynamic environment
  • Able to learn, retain, and present product, menu, and allergy information to guests
  • Familiarity with the restaurant point-of-sale system

Salary and Benefits
We estimate the salary for this position to be around $45,000-$55,000 per year, depending on location and experience. Additional benefits include flexible scheduling, opportunities for growth and development, and a commitment to diversity and inclusion.


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