Family Support Worker

1 month ago


Okeechobee, Florida, United States Children's Home Society of Florida Full time
Job Title: Family Support Worker

Children's Home Society of Florida is seeking a dedicated and compassionate Family Support Worker to join our team. As a Family Support Worker, you will play a vital role in preventing child abuse and neglect in at-risk families by providing modeling techniques, education, and other supportive services.

Job Summary:

The Family Support Worker will contribute to a positive, engaging work environment by developing a strong knowledge base and staying current on dependency-related issues and trends. You will participate actively in departmental meetings, training, and education, and the quality management process. Additionally, you will assist with training other team members and providing backup when necessary.

Key Responsibilities:
  • Aid in the prevention of child abuse and neglect in at-risk families by providing appropriate modeling techniques, education, and other supportive services.
  • Assist in developing and maintaining client records and program documentation according to contract and CHS standards.
  • Provide case management support services, including information, assessments, referrals, and linkages.
  • Directly transport or arrange for transportation of clients to visitations, medical appointments, counseling, shopping, and other activities.
  • Monitor quality of care by complying with contract requirements for contacting clients by phone, by letter, and/or by conducting home/residential visits.
  • Facilitate or co-facilitate educational classes, such as parenting skills, independent living skills, anger management, household management, behavior management, pregnancy/pre-natal care, and other topics.
  • Co-lead parent/child play groups.
  • Supervise children during scheduled visits, in-home services, visitations, or in other situations as directed.
  • Participate in weekly client staff meetings, as requested.
Requirements:
  • High school diploma or GED equivalent, required.
  • Two years of experience working with children and families, required.
  • Previous experience in a social-services organization, preferred.
Competencies:
  • Knowledge of various community resources and parenting techniques.
  • Skills and proficiency in planning, project management, organization, and time management.
  • Attention to detail and interpersonal relationship building, collaboration, and teamwork.
  • Computer systems and MS Office, including Word, Excel, and Outlook.
Ability to:
  • Make home visits and travel.
  • Be sensitive to the service population's cultural and socioeconomic characteristics.
  • Perform at a high level of autonomy, with general supervision.
  • Act decisively when necessary to protect clients.
  • Establish trusting relationships.
  • Handle emergencies and potentially life-threatening situations.
  • Observe and report the functioning of individuals and families.
  • Effectively provide customer service satisfaction with positive service delivery results.
  • Perform under strong demands in fast-paced, diverse, sometimes ambiguous environments.
  • Handle stressful, sensitive situations; preserve confidentiality and professional boundaries.
  • Meet critical deadlines, while maintaining attention to detail, accuracy, and quality.
  • Solve practical problems and document results using sound judgment.
  • Demonstrate the behaviors of our CHS Common Bond Values.

Together, good can be done.



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