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Dining Service Professional

2 months ago

Palm Desert, California, United States Embassy Suites Palm Desert Full time
Job Summary

We are seeking a highly motivated and customer-focused Dining Service Professional to join our team at Embassy Suites Palm Desert. As a key member of our food and beverage team, you will be responsible for providing exceptional service to our guests, ensuring a memorable dining experience.

Key Responsibilities
  • Take Food and Beverage Orders: Take accurate and timely food and beverage orders from guests, utilizing our point-of-sale system to ensure seamless service.
  • Ensure Guest Satisfaction: Provide exceptional service to guests, ensuring their needs are met and exceeded, and addressing any concerns in a timely and professional manner.
  • Set and Clear Tables: Set and clear tables in a timely and efficient manner, ensuring a clean and welcoming environment for our guests.
  • Stock Service Stations: Stock service stations with necessary supplies, including ice, napkins, and straws, to ensure a smooth and efficient service experience.
  • Pick Up Orders: Pick up orders from the kitchen and ensure they are prepared according to our high standards.
  • Prepare Guest Checks: Prepare guest checks and process payments in a timely and accurate manner.
  • Perform Additional Duties: Perform additional duties as needed, including bartending and bussing, to ensure seamless service during peak periods or staff shortages.
Requirements
  • High School Diploma or Equivalent: A high school diploma or equivalent is preferred, but not required.
  • Previous Food and Beverage Experience: Previous food and beverage experience is required, or equivalent training.
  • Knowledge of POS Systems: Knowledge of point-of-sale systems is required.
  • TIPS Certification: TIPS certification is preferred, but not required.
Benefits
  • Competitive Wages: Competitive wages for full-time and part-time opportunities.
  • Medical, Dental, and Vision Health Insurance: Comprehensive medical, dental, and vision health insurance.
  • Paid Time Off: Paid time off for vacation, sick leave, and holidays.
  • 401(k) Company Match: A 401(k) company match to help you save for your future.
  • Free Basic Life Insurance: Free basic life insurance to provide peace of mind.
  • Travel Discounts: Travel discounts for you and your family.
  • Commuter Transit and Commuter Parking Benefits: Commuter transit and commuter parking benefits to help you get to work.
  • Employee Assistance and Wellness Program: An employee assistance and wellness program to support your mental and physical health.
  • Educational/Professional Development: Opportunities for educational and professional development to help you grow in your career.
  • Referral Bonus Program: A referral bonus program to reward you for referring friends and family.