Field Service Engineer SUMMER INTERN

4 days ago

Allentown, Pennsylvania, United States Thermo Fisher Scientific Full time

Work Schedule

Standard (Monday to Friday)

Environmental Conditions

Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Job Description

As a Field Service Engineer Summer Intern at Thermo Fisher Scientific, you will be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

Division Specific Information

This position is part of the Instrument and Enterprise Services Division (IES) of about 3,000 colleagues. Through our premier brand, Unity Lab Services, our Field Service team offers customized service solutions and world-class experts to uniquely address customer needs. Whether companies are looking to arrange for service on one instrument or are seeking resources to manage service and support for their labs, we have the solution to meet their needs.

The 2025 Field Service Engineer (FSE) Summer Intern position is part of an "Early Talent Strategy" focused on building a pipeline of engineer talent for Field Services. We are looking for motivated Summer Interns interested in pursuing a career in engineering passionate about delivering exceptional service to customers in the field. After college graduation, you are eligible to apply for an open, full-time Field Service Engineer position to launch an exciting career in Field Service Engineering.

Location: (Philadelphia, Pennsylvania)

  • Visit various Customer Sites and work remotely in the Philadelphia, Pennsylvania region. Customer Site visits will be achieved by driving to customer site(s) that are less than 40 miles from your home and/or via a "ride-a-long" ride-share with an experienced FSE.
  • No relocation stipend is available.

What You Will Do as a Field Service Engineer (FSE) Summer Intern?

You will be part of a cohort of FSE Interns who will begin work on a pre-determined start and end date.

The Summer Intern FSE role will have four (4) major components:

Gain invaluable insights and practical knowledge by observing and learning from experienced FSEs (Field Service Engineers).

Take on a specific project linked to the Field Service Engineering business. This hands-on experience will allow you to apply your skills and contribute to real-world challenges in Field Services.

Highlight your project findings and share your FSE Summer Intern experiences with our Divisional Leadership Team (DLT). This is an opportunity to demonstrate your growth and network to make an impression within Thermo Fisher Scientific, Inc.

Engage in a meaningful one-day volunteer project within your local community. Contribute to a cause that aligns with our values and leaves a positive impact beyond the internship.

Requirements:

  • Available to work full-time (40 hours/week) for 12 weeks (about 3 months) starting on Wednesday, June 4, 2025, and ending on or around, Wednesday, August 20, 2025.
  • A field-based, customer-facing position requiring flexibility to travel with a senior Field Service Engineer to service or support customers in the Baltimore, Maryland area.
  • Work side-by-side with Field Service Engineer mentors at customer sites in an assigned region.
  • Complete the assigned project before the end of the Summer Intern Program.
  • Represent the Company in a positive, professional manner in all interactions with Thermo Fisher Scientific employees, customers, and representatives.
  • Ensure the highest level of customer success with Thermo Fisher Scientific products and services.
  • To qualify, applicants must be legally authorized to work in the United States and should not require sponsorship (current or future) for employment visa status. Thermo Fisher does not offer employment in this position to holders of F-1, J-1, H-1, OPT, and CPT Visas to obtain practical experience.

Education:

  • Must be currently enrolled in an accredited college or university pursuing a bachelor's degree in engineering and returning to school as a rising Senior required.
  • Chemistry, Science, or a related engineering field is preferred.
  • Graduating students are eligible for the Summer Intern position only if they return to school the following semester to pursue the next level degree.
  • Applicants must have a satisfactory academic record and be in good standing at their respective college or university. This means that you should have maintained a satisfactory GPA and have met all academic requirements set by your institution.

Experience:

  • Customer Service work experience is a plus.
  • Engineering, Robotics, and/or IT work experience is a plus.

Knowledge, Skills, Abilities:

  • Knowledge and experience with computer technology including Microsoft Suites (Excel, Word, Outlook, etc.), hardware and software applications, etc.
  • Self-starter with a powerful desire to learn and a passion for delivering excellent customer experiences.
  • Ability to manage time to both learn and complete project(s).
  • Strong interpersonal, verbal, and written communication skills.
  • Is curious, and innovative with excellent critical thinking skills and can identify specific problems, seek the desired result, and the vital tasks needed for resolution.

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