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Professional Services Delivery Manager

2 months ago

Boston, Massachusetts, United States Intelerad Full time
Job Summary

The Delivery Manager (Professional Services) is responsible for overseeing a portfolio of implementation projects and services for Intelerad's clients. This role involves leading a team of project management professionals to initiate, plan, execute, and implement client projects, ensuring timely delivery, quality, and customer satisfaction.

Key Responsibilities
  • Set and meet portfolio forecasts on a monthly, quarterly, and annual basis
  • Manage the portfolio to deliver to those forecasts
  • Provide first-level escalation and primary point of customer governance and escalation communication
  • Identify and lead initiatives for improving PMO methodology, practices, and standards
  • Motivate, inspire, and coach a high-performing team of full-time team members and on-demand talent
Requirements
  • Bachelor's Degree in Engineering, Computer Science, Information Systems, or related field
  • 10+ years of project management experience in IT delivery
  • 2+ years of managing client delivery project portfolios and teams
  • Deep understanding of Project Management concepts
  • Strong experience in revenue delivery forecasting and cost tracking
  • Advanced knowledge of multiple project management tools and methods
What We Offer

Intelerad offers a dynamic and challenging work environment, opportunities for professional growth and development, and a competitive compensation package.