Retail Operations Specialist

3 weeks ago


Bonita Springs, Florida, United States Goodwill Industries of Southwest Florida Full time
Job Overview

We are seeking a highly motivated and detail-oriented individual to join our team as a Retail Processor. As a key member of our operations team, you will play a critical role in processing donations, maintaining a safe and organized work environment, and delivering exceptional customer service.

Based in Fort Myers, Florida, Goodwill Industries of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence. Our organization provides support in mission services, retail, and donated goods, as well as business development.

Responsibilities

The primary duties of this position include:

  • Receiving, recording, and sorting donations to effectively process through the Kaizen system
  • Meeting or exceeding set production goals, with specific focus on process improvement and increasing productivity
  • Assisting in all areas of the production process and cross-training to cover other specified job descriptions as needed

Required Skills and Qualifications:

  • High school graduate or its equivalent preferred
  • Experience in retail and/or stock handling preferred
  • Sufficient mobility to turn from side to side, lean, kneel, or bend to perform all processing requirements in the backroom or sales floor
  • Frequent and continued lifting of items weighing up to 40 pounds

Benefits and Employee Well-being:

  • Health, vision, and dental plans
  • 403(b) retirement plan
  • Paid holidays
  • Personal time off (PTO)
  • Employee Assistance Program
  • Store Discounts
  • Tuition Reimbursement


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