Customer Service Ambassador

2 weeks ago


West Monroe, Louisiana, United States Entergy Full time

Customer Service Representative Job Description at Entergy

**About the Role**

We are seeking a highly skilled Customer Service Representative to join our team at Entergy. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through proactive issue resolution, effective communication, and a passion for customer satisfaction.

**Responsibilities**

* Communicate with customers via phone, email, and chat to resolve issues and provide product information
* Collaborate with internal departments to meet customer needs and ensure seamless service delivery
* Utilize data entry skills to accurately record customer interactions and update relevant systems

**Requirements**

* 1-3 years of relevant work experience in customer-facing roles
* Excellent phone etiquette, verbal, written, and interpersonal skills
* Ability to multitask, organize, and prioritize work to meet customer needs

**What We Offer**

* A dynamic and supportive work environment
* Opportunities for professional growth and development
* A competitive compensation package

**How to Apply**

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



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