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Bank Service Representative
2 months ago
We are seeking a highly skilled and motivated Bank Service Representative to join our team at TEKsystems. As a key member of our financial services team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities- Analyze and resolve complex financial issues and discrepancies related to client accounts and loans.
- Assist clients with submitting loan and credit applications, and provide guidance on our financial products and services.
- Develop and maintain strong relationships with clients, understanding their financial needs and providing tailored solutions.
- Ensure accurate and efficient handling of cash and other negotiable instruments.
- Identify opportunities to cross-sell our financial products and services, driving revenue growth and increasing customer satisfaction.
- Perform a range of financial services functions, including platform banking and customer support.
- Collaborate with colleagues to achieve team goals and objectives.
- Strong analytical and problem-solving skills, with the ability to resolve complex financial issues.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
- Proven ability to work in a fast-paced environment, with multiple priorities and deadlines.
- Knowledge of financial products and services, with a strong understanding of banking regulations and compliance.
- Ability to work independently and as part of a team, with a strong focus on customer satisfaction.
- A competitive salary and benefits package, including medical, dental, and vision coverage.
- A comprehensive 401(k) retirement plan, with company match.
- Opportunities for professional growth and development, with a focus on customer service and financial expertise.
- A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.