Customer Service Representative

4 weeks ago


Oxford, Maine, United States Oxford Casino Hotel Full time
Job Summary

We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Oxford Casino Hotel. As a key member of our Food and Beverage team, you will be responsible for delivering exceptional guest experiences and ensuring seamless service operations.

Key Responsibilities
  • Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Operate point of sale equipment to process transactions and manage cash handling responsibilities.
  • Work effectively in a fast-paced environment, multitasking and prioritizing tasks to meet deadlines.
  • Maintain a clean and organized workspace, adhering to health and safety standards.
  • Collaborate with colleagues to achieve team goals and objectives.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work in a fast-paced environment and multitask.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 40 pounds and stand for long periods.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.


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