Operations Supervisor

4 weeks ago


Roswell, New Mexico, United States CVS Health Full time
Job Summary

CVS Health is seeking a highly skilled Operations Supervisor to join our team. As a key leader, you will support the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.

Key Responsibilities

• Work effectively with store management and store crews
• Supervise the store's crew through assigning, directing and following up of all activities
• Effectively communicate information both to and from store management and crews
• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture
• Handle all customer relations issues in accordance with company policy

Requirements

• Deductive reasoning ability, analytical skills and computer skills
• Advanced communication skills, supervision, and influencing skills
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

What We Offer

CVS Health offers a comprehensive benefits package, including medical, dental, and vision benefits, as well as a 401(k) retirement savings plan and an Employee Stock Purchase Plan. We also offer numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, CVS Health employees enjoy Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year.

About CVS Health

CVS Health is a leading health care provider and pharmacy benefits manager. We are committed to delivering enhanced human-centric health care for a rapidly changing world. Our purpose sends a personal message that how we deliver our services is just as important as what we deliver. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

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