Store Operations Manager

4 days ago


Morro Bay, California, United States UPS Full time
Job Overview
As a Store Operations Manager at UPS, you will be responsible for overseeing daily store operations, providing excellent customer service, and managing inventory and supplies. Your strong leadership and organizational skills will enable you to effectively train and supervise staff, handle customer inquiries and complaints, and ensure compliance with company policies and procedures.

Salary Information
The estimated salary for this position is $16.00 - $22.00 per hour, based on experience and qualifications. This compensation package offers a competitive rate that reflects the importance of your role in driving business success.

Key Responsibilities
• Oversee daily store operations to ensure seamless delivery of services to customers
• Provide exceptional customer service to build trust and loyalty with our clients
• Manage inventory and supplies to optimize stock levels and minimize waste
• Train and supervise staff to develop their skills and knowledge
• Handle customer inquiries and complaints in a professional and courteous manner
• Ensure compliance with company policies and procedures to maintain a safe and healthy work environment

Requirements and Qualifications
• High school diploma or equivalent; Associate's or Bachelor's degree preferred
• Previous retail or customer service experience
• Strong leadership and organizational skills to manage multiple tasks and prioritize responsibilities
• Excellent communication and interpersonal abilities to build strong relationships with colleagues and customers
• Ability to multitask and manage time effectively to meet deadlines and achieve goals
• Proficiency with point-of-sale systems and basic computer skills to efficiently process transactions and manage data
• Ability to lift and move packages up to 50 lbs to maintain a safe and efficient work environment
• Flexibility to work weekends, holidays, and varying shifts to accommodate customer needs

Benefits and Opportunities
We are committed to your professional growth and development. As part of our team, you will have access to online training programs, on-the-job training, and continuous learning opportunities to help you advance in your career.

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